Terms & Conditions
Last Updated: 25 June 2025
Please read these Terms and Conditions carefully before using the Burjora website (burjora.com) or placing any order. By accessing our website or making a purchase, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
1. About Burjora
Burjora is an online retail store operating within the United Arab Emirates. We sell home organization products, kitchen gadgets, cleaning products, and car accessories through our website at burjora.com. We are an exclusively online store and do not operate any physical retail locations.
2. Acceptance of Terms
By visiting burjora.com or placing an order, you confirm that:
- You are at least 18 years of age
- You are legally capable of entering into a binding contract
- The information you provide during checkout is accurate and complete
- You agree to be bound by these Terms and Conditions and our Privacy Policy
3. Products and Availability
All products listed on burjora.com are subject to availability. We reserve the right to discontinue, modify, or limit quantities of any product at any time without prior notice. Product images are for illustrative purposes and may slightly differ from the actual product delivered, especially regarding color, size, or packaging.
While we make every effort to ensure accuracy, we do not guarantee that all product descriptions, pricing, or images are free of errors. We reserve the right to correct any errors and update information at any time.
4. Pricing
All prices on burjora.com are listed in UAE Dirhams (AED) and include applicable taxes unless stated otherwise. Prices are subject to change without notice. The price charged for an order will be the price displayed at the time the order is placed.
Burjora offers free delivery on all UAE orders. No additional charges will be applied at checkout beyond the product price.
5. Orders and Payment
By placing an order on burjora.com, you are making an offer to purchase the selected products. Burjora reserves the right to accept or reject any order for any reason, including but not limited to product unavailability, suspected fraud, or errors in pricing.
Burjora exclusively accepts Cash on Delivery (COD) as its payment method. Payment is due at the time of delivery. No advance payment or online payment is required. By placing a COD order, you agree to be present and available to make payment at the time of delivery.
If payment is refused at the time of delivery without valid reason, Burjora reserves the right to restrict future orders from the same customer.
6. Delivery
Burjora delivers to all Emirates within the UAE. Delivery is expected within 1 to 3 business days from the date of order confirmation. Delivery timelines are estimates and may be affected by external factors beyond our control.
For full details, please refer to our Shipping Policy available at burjora.com.
7. Returns and Refunds
Burjora offers a 30-day return policy for eligible products. Full details regarding return eligibility, process, and conditions are outlined on our Returns page at burjora.com. By placing an order, you acknowledge and agree to the terms of our return policy.
8. Intellectual Property
All content on burjora.com, including but not limited to brand name, logo, images, text, product descriptions, and website design, is the property of Burjora or its content suppliers and is protected under applicable intellectual property laws.
You may not reproduce, distribute, copy, sell, or otherwise exploit any content from this website without the prior written consent of Burjora.
9. User Conduct
You agree not to use burjora.com for any unlawful purpose or in any way that could harm the website, its users, or Burjora's reputation. Prohibited conduct includes but is not limited to:
- Placing fraudulent or false orders
- Providing incorrect personal or delivery information intentionally
- Attempting to bypass or manipulate website security
- Misusing the returns or refund process
10. Limitation of Liability
To the fullest extent permitted by applicable law, Burjora shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim arising from a transaction shall not exceed the amount paid for the relevant order.
Burjora is not responsible for delays, loss, or damage caused by third-party delivery partners, incorrect information provided by the customer, or circumstances beyond our reasonable control.
11. Privacy
Your use of burjora.com is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Changes to Terms
Burjora reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be effective immediately upon posting to burjora.com. Your continued use of the website after any changes constitutes your acceptance of the revised terms.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms or your use of burjora.com shall be subject to the exclusive jurisdiction of the courts of the UAE.
14. Contact
If you have any questions regarding these Terms and Conditions, please contact us:
- Email: support@burjora.com
- Website: www.burjora.com
Note: These Terms and Conditions were last updated in June 2025. Please check this page regularly for the latest version.